1. General Policy

At PatchIt, we are committed to providing a fun and memorable experience for your events. To ensure clarity, we have established the following refund policy, which outlines our procedures regarding deposits and cancellations.

2. Booking and Deposits

- To secure your event date, a deposit of 50% of the total amount is required upon booking.

3. No Refund Policy

- Please note that all deposits are non-refundable due to the ordering of inventory specifically curated for each party. This allows us to provide a personalized and tailored experience for your event.

4. Date Adjustments

- If you need to adjust the date of your event, we will do our best to accommodate your request, depending on availability. Please reach out as soon as possible if a date change is necessary.

5. Cancellations

- If a cancellation is required, it must be made at least 2 days prior to the event date. In this case, your deposit can be credited toward another date. Cancellations requested less than 2 days prior to the event will result in the loss of the deposit. Please communicate any cancellations as soon as possible to facilitate this process.

6. Final Balance Payment

- The remaining balance is due 24 hours prior to the event date. If preferred, the balance can also be settled upon completion of the event.

7. Contact Information

For any questions or clarifications regarding this policy, please contact us at:

PatchIT Team 
(619) 320-5323
info@youpatchit.com